Cool FramesReviews of coolframes.com

Easy to contact and get information I needed quickly, thanks!

Very easy ordering, when I had an issue not due to cool frames but my Dr giving me the wrong script coolframes helped me with getting it fixed.

Glasses were perfectly made. There was great communication with Cool Frames and I will continue to order from them. Love my new glasses.

I ordered 2 pairs of glasses through CoolFrames. My first prescription pair I thought the lenses were dirty because there always seemed to be something in my vision but it turned out the lenses are just VERY reflective. What I thought was a smudge on the lens was actually my reflection, if that makes sense. I've never experienced that in any glasses I've bought before. My second pair I ordered were prescription sunglasses but when they arrived they had clear lenses with the dark lenses loose in the box. Like they had just been popped out and thrown in with my order. When I emailed about this mistake (very prompt response which was nice!) they said I had ordered clear lenses for the sunglasses 🤔 and that I'd have to send them back to be tinted. I was also a little annoyed by all the empty lens envelopes, garbage really, that they threw in with my order. The customer service was very prompt but I feel like in this case, you get what you pay for 😑

I took achance because I was not sure my glasses would fit, look nice, or if the prescription would be correct. I was kind of nervous about this online order. Then the order of my glasses took about 23+ days to arrive. Which i think is a bit too long. After I spent $175 for my order I was not to excited on what I received. The website could most definitely be upgraded to show what the eyeglasses would look like after choosing upgrades like tint, frame color, gradient, etc.

Oikein hyvät ja tyylikkäät kehykset.

I submitted a request for pricing with insurance coverage and received a quick, friendly reply. The lens options I was looking for were offered and placing the order was easy. I’m thrilled with the glasses and help I received from Genesis!

Love the cash cool cash you get to apply