* Your Customer Service was excellent
* Your Customer Service was excellent * Your delivery was fast and reliable. * Your merchandise was very high quality * And your frame prices are affordable
By JEAN-PIERRE F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
* Your Customer Service was excellent * Your delivery was fast and reliable. * Your merchandise was very high quality * And your frame prices are affordable
By JEAN-PIERRE F.
Had a very pleasant experience with coolframes. The e-mails back and forth for prompt and clear. Double-checking prior to placing the order was helpful to find any possible errors or changes that needed to be made. I would definitely use them again.
By Adam R.
I have a pair of DVF frames already and was trying to purchase another pair. Your website had the pair that I wanted. I love them, perfect fit..
By Andrea
All good, just what I ordered.
By Morty
My frames order arrived quickly, exactly as ordered. The price was fantastic!
By George R.
Great product.
By Brenda L.
These are extremely comfortable. Have been wearing glasses for 62 years now. This is only the second pair that Iforget I have on. Both were made in Denmark coincidentally. I would love a pair in brighter turquoise.
By Karen L R.
Sunglasses were exactly what my wife wanted and arrived ahead of intended time
By Herbert