Will order again at CoolFrames.com
My frames arrived as pictured, in great condition and within a few business days. First time I have ordered frames online and I'll order again at CoolFrames.com.
By Tara G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
My frames arrived as pictured, in great condition and within a few business days. First time I have ordered frames online and I'll order again at CoolFrames.com.
By Tara G.
Thank you for the quick delivery. My new frames are exactly what I wanted. I love them!
By Jeanne A R.
re--Marianne Hanny I think Cool Frames did a very good job however , I had given them the wrong prescription, and now back we go for right one. Will be waiting for the sunglasses soon.
By robert hanny---Marianne H.
Will buy again! Great quality at a great price!
By Cheryl C.
Took a bit longer than expected to receive frames only. Arrived in great shape. Will use again.
By redfoxmom
I tried the frames on at an optician’s office and knew that I liked them, but they were almost 200.00. On Cool Frames I was able to purchase them for 111.00. Big savings! I’m very pleased.
By Cassandre M.
Just as expected. No damage to frames, came perfectly. Thank you
By Cee
I would order again. CoolFrames had the best price for the (discontinued?) BeBe frames that I was looking all over the internet for. I did not have lenses put in my glasses, but the frames arrived quickly. I love the glasses that I got from my ophthalmologist and wanted a backup pair. I found CoolFrames through a google search and I'm so glad I took a chance on this company. I would order again.
By Amy