Definitely Recommending
Great frames at less than half the cost they were charging me at Visioncare where I originally bought my frames and lenses.
By carolyn C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Great frames at less than half the cost they were charging me at Visioncare where I originally bought my frames and lenses.
By carolyn C.
Excellent, fast service. Quality frames!
By Robert C. Jones J.
These frames are super cheap. They don’t even fit correctly. Don’t waste your money. If you want to return these piece of crap frames you have to pay $10 for shipping and handling. Then they will only refund 80% of your money. Please don’t make the same mistake I made. They won’t work with you what so ever. Just DON’T BUY from cool frames because they are far from being cool frames!
By Kristen C.
Response from Cool Frames· Feb 5, 2021
Thank you so much for purchasing a kids Miraflex frame from our store. All of our policies are clearly listed and all of the frames we sell are brand new coming directly from the brand manufacturer, meaning we do not make these frames we just resell them. We sent you exactly what you paid and purchased, if a return is needed we ask you send back the frame to us and we promptly refund 80-90 percent of the cost since we have to pay shipping from the vendor and back to the vendor and to our customers. The frame are 100% rubber kids frames made in Italy and are excellent quality as they are the #1 brand recommended by eye Doctors in the USA, we are sorry that you did not like the frame you purchased for your child, we would have been happy to provide a full value exchange without a fee. https://miraflexglasses.net/ Lee W.
Great service from CoolFrames. A+
By Mark
Fast shipping and quality product, I will buy from Cool Frames again!
By Mahesh M.
Lack of inventory out if stock. This was my first time ordering with you and this is not a good first experience.
By Leron D.
Frames and lenses are both as advertised. Will order a spare pair soon
By David
Excellent product and fast service.
By Janice D.