Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
Cool FramesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
A good way to keep my same style (but discontinued) frame. Arrived in a timely, undamaged way.
By Robert
Response from Cool Frames· Nov 16, 2021
Thank you for your order and for your review, enjoy your purchase. Lee W.
Love their selection and prices!!
By Stephen J. S.
Response from Cool Frames· Nov 16, 2021
Thank you for your order and for your review, enjoy your purchase. Lee W.
fast delivery. easy ordering.
By Bernice S.
Response from Cool Frames· Nov 16, 2021
Thank you for your order and for your review, enjoy your purchase. Lee W.
I had recently bought other frames from my eye doctor and truly hated them. I went on cool frames and had a great selection to choose from. The frames I ordered were beautiful and a great fitting. I will always order from cool frames.
By Michelle C.
Response from Cool Frames· Nov 16, 2021
Thank you for your order and for your review, enjoy your purchase. Lee W.
Great service …
By Joe P.
Response from Cool Frames· Nov 16, 2021
Thank you for your order and for your review, enjoy your purchase. Lee W.
Exactly what I expected. Frames are great. Lenses are perfect. Price was good. Can’t ask for anything more!
By Stewart
Response from Cool Frames· Nov 16, 2021
Thank you for your order and for your review, enjoy your purchase. Lee W.
the template on my glasses was wider than my last pair, it will work for now the person that helped me could have explained better.
By Bernice R.
Response from Cool Frames· Nov 10, 2021
Thank you so much for your order and review. Lee W.
Cool Frames honored my request to add new arms to the frames I liked. I would order again from them.
By Amy K.
Response from Cool Frames· Nov 16, 2021
Thank you for your order and for your review, enjoy your purchase. Lee W.
