Thank you so much
Thank you so much ! I love the sunglasses ! Best on line store !
By Stephanie
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Thank you so much ! I love the sunglasses ! Best on line store !
By Stephanie
Service à la clientèle courtois et très efficace dans la qualité et la rapidité de leur réponse.
By Maryse M.
Perfect frame! Great buying experience! Everything worked smoothly! Excellent customer service!
By Tim
I saw these particular glasses on a lady at a store. I asked what the brand was and she told me. I was looking for a new pair and so I began my search for the designer and I quickly found them at Coolframes.com. I was so happy, I ordered them right away and just received them about 2 weeks ago. I LOVE THEM!!! Customer Service was awesome and they came really fast. Thank you.
By Pamela H.
The frames took longer than expected to arrive. But they did come, perfectly packaged, with the case and other items as a brand new frame would come. They are in perfect condition and we’re worth the wait. I will purchase here again.
By Tammy
Samantha was hugely helpful and the final prpoduct was excellent, all at a reasonable price.
By Jim T.
I love the fact that, you value your customer and you answered every email and or query sent to you. I received my glasses in Jamaica and I am so please with the quality and fit of it. I would definitely recommend Coolframes. Denise Harvey
By Denise H.
Speaking to the representatives on the phone was a pleasure. I received my glasses within a week and a half of giving them my prescription. I will definitely be ordering from them again.
By Ryan E.