I greatly appreciate your attention to…
I greatly appreciate your attention to the situation I had with my ordered frame. THANK YOU
By Jimmie S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
I greatly appreciate your attention to the situation I had with my ordered frame. THANK YOU
By Jimmie S.
Customer services
By Lenora M.
Prompt and courteous. There was a delay due to inventory availability. Frames needed to come directly from Italy. It took just under 3 weeks before they arrived in my mailbox. Great frames. I love the light weight titanium and pure Italian styling.
By D N B.
The eyeglass frames are very pretty, functional, arrived quickly and with competitive prices compared to other eyeglasses on the market. These are a child's sizeeye glasseframe and the vertical depth May not be quite deep enough for my prescription? If not, I will use this strictly for reading. I love these Eyeglass frames. Thank you, Nora
By Nora
Great prices very good communication.
By Rita L.
Very happy! Love my glasses!
By Stephanie S.
Frames were exactly as advertised, a great price, and arrived very quickly and in nice packaging with a nice glasses case.
By Heather M.
I don’t think The frames were like the picture. The frame color was not like I was hoping. I wanted something like the old Nordic International titan flex. Too much to hope for.
By Michael K.