CoolFire TrainerReviews of coolfiretrainer.com

Das Unternehmen reagiert nicht auf meine Support anfragen und das Produkt welches ich gekauft habe ist fehlerhaft! Ich habe über 1000$ bei dieser Firma ausgegeben und warte seit Wochen auf Feedback zu meiner Reklamation The company does not respond to my support requests and the product I bought is faulty! I spent over $1000 at this company and have been waiting for feedback on my complaint for weeks Please send me a spring that works with your system and my Glock 17 Gen 5. The spring you previously sent does not allow the slide to cycle properly. When I use the original Glock spring, the slide cycles correctly, but since it’s so strong, the CO2 tank in the barrel only lasts for about 10 shots. This is why I purchased the 1/2” extension, but now my red laser doesn’t fit on it. I have spent over $1,000 with your company, and it still doesn’t work. There was also no indication anywhere that the red laser 1/2” would not fit the laser-quick extension. What you’re offering is unacceptable, and only after I leave a bad review on Trustpilot do you respond to my emails. Is this really how you treat customers? I demand a practical solution and financial compensation, or I will be forced to involve my lawyers!

I love my trainers. The customer service has very professional & helpful. Please note I wrote trainers, plural. My first barrel started having trouble after about 4-6 weeks of use about 5 days a week. I spent the next 6 months returning the barrel every other week to get it looked at (fixed). I bought a 2nd system so I could continue to practice while the one barrel was being worked on. After the 6 months & returning my first barrel 5 or 6 times, they just replaced it with a new one. It’s been about 3 weeks now & no problems, & no problems with my second barrel either. I’m really enjoying my dry fire practice & am 1000 times more consistent than before. Again, the customer service has been great every time I called with questions or my barrel wasn’t working.

Great products, customer service and support. Timely delivery.

The customer service team demonstrated a commendable level of responsiveness and attentiveness to the needs of customers.

Honestly a game changer for dry fire training. Wish there were more barrels and a slightly more powerful laser.

Excellent product, smooth ordering experience!

Superb customer service from Boone Walker. Answered my questions clearly, sent a how to video and replacement parts promptly. Very happy customer. Thanks

Extremely happy! The Coolfire Trainer eliminates the number one problem with regular dry fire; the lack of a firm grip since no recoil is expected!