CoolFire TrainerReviews of coolfiretrainer.com

Product did not function properly and I had to send back on my own dime.

I purchased a CoolFireTraining barrel for my Hellcat Pro. It didn't fit the gun it was designed to fit. I contacted support on 12/26. I got an initial response the next day but provided instructions didn't resolve the problem. I wrote a negative review expressing my disappointment and someone from the company responded to my review the next day; but no response from support. I got a follow up email on 1/9 from a new support employee apologizing and explaining my request was being sent to the appropriate personnel. Its been three weeks without resolutions; without hardly any communication. This company is selling an expensive product with quality control issues. It works great for some but not others. I could understand this and tolerate this if their support was responsive. But this company has horrible support.

Set-up and configuration directions outdated, zero timely customer service support (flabbergasted by lack of support). Jury is out regarding product performance.

The product is really good and useful for dry fire. I’m very happy with the purchase; I’ve only been able to try it out, but I have a feeling it’s exactly what I was looking for, and I don’t think it will disappoint me.

The product was great when it worked, I noticed it begin to burst fire randomly, 2-3 shots. Which would empty the co2 a lot faster than normal, I sent an email to their support, on 12/23/24 about the issue, I received a response on 12/27/24, which were the basic questions, type of co2 and did I use the included firing pin spring etc, which I responded to. I have not heard back from them since, we are now on 1/13/25. That’s very disappointing considering the price of this product.

Product works as designed and will give you as close to real fire recoil without real firing. The innovative design allows you to use your gun to practice at home and save you a ton of money from shooting live ammo. There are a few gripes: smaller barrels net fewer shots which is not unexpected, snap cap end wears out quickly and is difficult to replace (the taking off is easy but threading back on is very difficult. I ruined one misthreading it), conditions need to be perfect to get the perfect number of shots before needing to refill with CO2 (barrel and CO2 canister should be warmed to around 80degrees). other than that a great product, would buy again.

Great training tool!

I spent over $1400 on you. Several emails sent to support! I have 2 problems. 1. Laser does not fit on "Rapid Adapter" 2. Glock 5. does not repeat. Support wants to sell me another laser and offers me 10% discount. Don't bring me because the Glock 5 doesn't repeat. Just want to sell and then give no support. Every delivery to Switzerland costs me $80 no matter how small the package is. An impudence how the customers are treated. I will check everything with my lawyers. I want all my money back!