CoolFire TrainerReviews of coolfiretrainer.com

Customer service is the greatest

The custoner service matches the exceptional dry-fire product your company makes. The Cool Fire trainers are an indispensible tool for fundamentals of marksmanship and weapon handling.

The overall experience is very good. There are several aspects worth highlighting: The packaging is quite portable and well-organized, allowing you to take it compactly and conveniently anywhere. The quality of the components is quite good. Of all the things that stand out most is the user experience, which is very similar to a real recoil, allowing you to practice dry firing in an innovative and realistic way. Excellent product

CoolFire is an excellent, realistic firearms training device. There customer service is top of the line.

This is a great company to purchase from. Great after sale help and warranty. The products are top notch for training without live ammo. It is so realistic.

I was very satisfied with the order and its processing. Everything went perfectly.

The Sidekick came with everything needed, clear instructions, and was installed/running, complete with laser, in a matter of minutes. Works perfectly with my existing laser targets, and I really appreciate the physical and auditory feedback as compared to other alternatives. That said - I also used a BlackbeardX, and have heard "why get this when you have that?" BBX is also excellent, but I would still urge anyone who has one to use both... the Sidekick's laser compatibility with most laser targets and the recoil/auditory feedback make for an entirely more realistic experience for me over the Blackbeard. Setup time is only slightly longer, but no batteries to charge. Bottom Line: Two different tools that are both extremely valuable. Great detailed motion-based analysis/scoring from BBX, better all-around "dry fire" experience with the Sidekick. Try it, I'm glad I did!

Customer service was quick and friendly, and they worked with me to determine if the problem could be fixed by me or if it required being sent in. Once it was determined that it needed to be sent back, it was repaired and returned quickly and with no issues.