fast and solve the problem prompt.
fast and solve the problem prompt.
By Bruno S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
15 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Coolermaster Europe is listed under Appliances & Electronics.
Coolermaster Europe (coolermaster-europe.com) has 15 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 5 reviews with 5 stars · Clear filters
fast and solve the problem prompt.
By Bruno S.
SERVIZIO CLIENTI OTTIMO per vendite e assistenza poste vendita/garanzia. Mi hanno risolto il problema con mio alimentatore e mi hanno spedito il modello superiore. Cooler Master tra i pochi che rispeta il clientee si impegna a risolvere e rispondere a ogni domanda. Compare con fiducia i prodotti di qualita Cooler Master.
By C Cosmin C.
First off: I'm from Germany, but I dealt with customer support through the Cooler Master Fan Zone. Purchased product: Cooler Master Evo 212 Black edition (RGB) The first time a Molex adapter was broken and I got a replacement after a brief conversation with customer support. This time (also the reason I'm writing this review) I was missing a certain cable for enabling RGB on my fan. After searching EBay and not finding anything I contaced the CM support, stating that I lost the cable, but was willing to pay for it. Support said that I just need to give them my adress and it will arrive in a week or two - awesome! Apart from that the cooler cools my older i7 4790k really well + it came with a kit for the AM4 platform in case I would switch to AMD. Definitely recommend CoolerMaster based on this experience! (30.03.2021: edited a mistake, English is not my first language)
By Max
Replaced failed cooling fan promptly no problems recommended Seller
By rod H.
I have never had a bad experience with coolermaster products, sometimes their pricier than rivals but their products ooze quality - durability etc.
By Harry B.