Cool-OffReviews of cool-off.com

David provided expert advice, helped me order the correct unit and components needed to complete the installation!

Bought the 1000psi pump in 2020 and it stopped working this summer of 2025. I feel 5 years is not bad but would be nice to have it last longer. However we are in Tucson AZ and the water is pretty hard. We have two filters on it and it always performed. I kinda think it was the heat that messed up the pump when not in use. In Tucson it’s so hot that gaskets dry up if not in use. So who knows? But I contacted them to get just the pump this time and they included basically the whole kit. Wow that’s super cool now I have extra nozzles and hoses and new filter. Not complaining about that as it was super cool Of them to give me All the extras. We really enjoyed using this unit the past 5 years. Look forward to using this newer version pump. Thanks to the cool off team!! I will buy again!!

I found Cool-Off on the internet. I gave them a call and David was super helpful. Very knowledgeable and shipping was super prompt. Th system was easy to install and with our extreme heat in the Las Vegas area, the system performs extremely well. It makes our back patio bearable and we have begun using it a lot. Dave and his team were very helpful!

Great product and excellent customer service. Installation was easy and the mister system cools down our patio making it very enjoyable to sit outside now.

The people at Cool-Off are great to deal with, very responsive and helpful. I've had my system for a few years now and it continues to perform well. I do have to buy misting nozzles once in a while when I forget and leave them out through winter - the nozzles will crack.

Great customer service and super helpful with an issue I had 1.5 years after installation.