Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
20 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Amazing cookies, made-to-order with premium ingredients, no preservatives and delivered directly to you! Cookies that are truly, Worth the Calories!
Cookie Chicks (cookie-chicks.com) has 20 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
20 approved reviews, newest moderated first
As always, the materials were fresh, packaged with care, and the results (our DIY cookies decorating kit) were wonderful.
By Josephine Y.
Response from Cookie Chicks· Mar 20, 2024
Thank you Josephine for taking the time to write the review about your recent experience with us! We appreciate your feedback and hope we can continue to earn your support in the future!
There was a miscommunication with my order, so a portion of the order my husband picked up and brought home to me was not what I expected. I was horribly disappointed and called. Holly kept the ovens hot, late on a Friday, and delivered what I had meant to order originally all in time for our party. The cookies were pretty and tasty.
By Dawn P.
Response from Cookie Chicks· Jun 1, 2021
Thank you Dawn, for your kind review. I felt so badly when you called on Friday telling me of the mixup and was just happy that we were able to get you a new batch with labels done, in time for your party. So glad to hear that you enjoyed them!
Beautiful, yummy cookies and EXCELLENT service. Holly went above and beyond with a difficult situation. Just thrilled about finding Cookie Chicks!
By Holly L.
The Cookie Chicks provides you with exceptionally excellent service. It's very nice that you respond to every comment and spend your time on it. But I also need to mention your cookies separately. I just love chocolate chip cookies too, and your cookies are a dream. Keep up the good work, you're really very good at what you're doing!
By Agagdar
Response from Cookie Chicks· Jul 6, 2020
Thank you Agagdar, for taking the time to write such a nice review about both Cookie Chick's service and our cookies - so happy to hear that you are a fan of both! Please let us know how we can help you with another Chocolate Chip cookie order!
Cookie Chicks is probably the most delicious cookie I've ever had. It's just amazing *-* You get cookie which is very fresh, and it makes it even more delicious. It's because of their cookies that I gained weight in quarantine, but I agree that it "Worth the Calories!".
By Gotmerich
Response from Cookie Chicks· Jun 8, 2020
Thank you Gotmerich for taking the time to post your kind review of our Cookies! We've been doing our part to make sure that West Michigan stays "sweet" during the quarantine....sorry if it's hit your waistline. Glad to see you at least think that they have been "worth the calories!" Come visit us again!
I love the chocolate chip cookies
By Urmi N.
Response from Cookie Chicks· Jun 4, 2020
Thank you for your kind review Urmi - yes, our Chocolate Chip cookies are a favorite! Glad to hear they are with you too. Please come see us again.
Very caring and amazing personalized service even during these difficult times – and delicious cookie! Thank you Cookie Chicks for brightening the day of a bride & groom with your beautiful big cookie cake to acknowledge their “1st Wedding Day” that had to be rescheduled due to stay home/stay safe guidelines. I sincerely appreciate your helpful input on ideas and prompt delivery. Highly recommending to others and wishing you sweet success!
By Carol P.
Response from Cookie Chicks· Apr 1, 2020
Thank you Carol for taking the time to write such a nice review of Cookie Chicks. Call us romantics at heart, but we wanted to do something extra special for this young couple, when they had to change plans for their big day. Thank you for allowing us to be part of your happy message to them and we look forward to helping others celebrate life's big moments now and in the future.
Love the cookies, service were really good.
By Joan M. J.
Response from Cookie Chicks· Nov 11, 2019
Thank you Joan, for taking the time to let us know you enjoy both our cookies and service! We look forward to helping you with future cookie needs! Holly Cookie Chicks
