Very easy to navigate.
Very easy to navigate.
By Erica H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
52 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Convoso's cloud-based, omnichannel predictive dialing software is the most complete solution on the market for outbound and blended call centers. Our industry-leading Answering Machine Detection rate - 97% accurate - coupled with our new Caller ID reputation management initiative means your agents will connect with real people - and not flagged as 'Scam Likely'. Factor in our intuitively automated workflows and see your contact rates increase by up to 300%.
Convoso (convoso.com) has 52 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
52 approved reviews, newest moderated first
Very easy to navigate.
By Erica H.
I was introduced to Convoso at my about 6 months ago. It has a very user-friendly interface for call center agents. The reporting options are robust and the ability to live listen and whisper coach to an agent are amazing! It's a great tool.
By Angela M.
Terrible experience. We wasted 30 days negotiating and working with Convoso, only to have them cancel our account last minute due to ‘compliance roadblocks’—even after initially approving our business model. Completely unprofessional and a huge waste of time. If compliance was an issue, it should have been addressed upfront, not after a month of discussions.
By Anthony M.
Love partnering with convoso. The contact rates are excellent when paired with their DID management programs.
By Steven R.
Convoso has been a game changer. The platform is user friendly and easy to use . It's well packed with features like dispositions and all the statistics regarding my work. I highly recommend
By Ed K.
This is an amazing software. It makes my work easier and smoother. I love how easy it is to navigate.
By Abasiama U.
this the most easy phone system to work with , no errors at all , and if there is its an easy fix
By ashton W.
Convoso makes things easy! It works seamlessly with our tools and lead sources, and also integrates into our CRM. The customer support team is always fast to reply. 10/10.
By Martin K.