I ordered all of my material online and…
I ordered all of my material online and had it shipped.The only thing negative is the shipping part.
By Artie N.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
594 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With more than 30 years of experience, Contractor Training Center (CTC) has helped over 60,000 professionals from coast to coast in construction, electrical, plumbing, HVAC, and more achieve their licensing goals. With self-paced online courses and livestream classes, we have the format to fit your learning style and schedule. In addition to exam prep, we provide application assistance to help you navigate the licensing process, continuing education to keep your credentials current, and business coaching services to support your long-term growth and success in the industry. Our mission is simple: to equip you with the tools, knowledge, and confidence to pass your exams and build a thriving career.
Contractor Training Center (contractortrainingcenter.com) has 594 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
594 approved reviews, newest moderated first
I ordered all of my material online and had it shipped.The only thing negative is the shipping part.
By Artie N.
Did not think the instructor spent very much time on what he kept saying was the most time consuming part of the test (math problems). I did not find the presentation helpful. I got the most out of the practice test. I would only recommend someone to get the prerecorded version so they have access to the test. I guess the more I think about it the lower my opinion is.
By Charles C.
I ordered the books over two weeks ago, and paid for a two day delivery and I am still waiting for the books!!!
By Brian G.
Response from Contractor Training Center· Jan 27, 2021
Hi Brian, Our Tabbed and Highlighted books take 3-5 business days to ship. We did ship your order within the 5 business days and I see that your shipment was not deliverable and sitting at your local post office. We will research this and get back to you ASAP.
Great class and very informal on how to navigate the book and text prep
By Kenneth M.
Response from Contractor Training Center· Jan 29, 2021
Hi Kenneth, Thanks again for your purchase from Contractor Training Center and thank you for the positive feedback! - Jeff CTC
The price was great, it was delivered so fast. I love the enclosed treat, thank you.
By Elizabeth G.
Response from Contractor Training Center· Jan 29, 2021
Hi Elizabeth, Thanks again for your purchase from Contractor Training Center and thank you for the positive feedback! We really appreciate you being a customer and helping to share the word about us. - Jeff CTC
I appreciate the service and delivery
By Lonnie S.
Response from Contractor Training Center· Jan 29, 2021
Hi Lonnie, Thanks again for your purchase from Contractor Training Center and thank you for the positive feedback! - Jeff CTC
I ordered the BCSI manual based upon the recommendation of the local building inspector. Despite the logistical hurdles mentioned, I still received my product in less time than was forecasted. Thank you CTC !!
By Christopher W.
Response from Contractor Training Center· Jan 29, 2021
Hi Christopher, Thanks for your purchase from Contractor Training Center. We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. - Jeff CTC
All this does is tell you to highlight areas. There is no teaching involved.
By Paul L.
Response from Contractor Training Center· Jan 27, 2021
Hi Paul, we actually have several instructional videos: course intro and test-taking tips, book highlights and practice test questions. These instructional videos have helped 10's of thousands of contractors to take and pass the exams. If you were looking for more hands-on instruction, we apologise that it didn't meet your expectations. Our system is designed to get you through the EXAMS as quickly as possible. We don't teach you how to be a contractor. We want you to pass the exam. Trust the process: If you don't pass the exam with the content provided, we will help you with a custom study plan. if you fail again, we will process a full refund. I am sure you will do fine. Just let us know. Thanks! CTC