Container OneReviews of containerone.net

Response from Container One· Jul 10, 2026

Hi Josh, thank you for your feedback. We understand your frustration regarding the refrigeration unit brand and the repair issue you experienced. We did respond and review the claim, but we understand the outcome did not meet your expectations. We appreciate you bringing this to our attention and would welcome the opportunity to continue the conversation directly.

Response from Container One· Jul 10, 2026

Thank you for your feedback, Ted. We are sorry to hear you were disappointed with the container. We understand how frustrating that would be, and we appreciate you bringing it to our attention. If you are open to it, please continue the conversation with our team so we can better understand the issue and work toward the best solution for you.

Response from Container One· Jul 10, 2026

Thank you for your feedback, Donald. We are sorry to hear about your experience, and we do appreciate your positive comments about the delivery. Every container goes through a Five-Point Inspection before delivery, and any delivery concerns should also be noted at the time of delivery. In this case, the door-opening issue was not documented then, but we understand your concern now that you have had more time with the container. If the main issue is the operation of the doors, this video may be helpful: https://www.youtube.com/watch?v=6iPgQXsksLI We also understand your concerns regarding the leak and the solution offered. If you are open to it, please continue the conversation with our team so we can work toward the best solution for you.

Response from Container One· Jul 10, 2026

Thank you for your feedback, Kevin. We are sorry to hear this delivery did not meet your expectations. Every container goes through our Five-Point Inspection before delivery and is inspected again with the customer onsite before delivery is complete. At the time of delivery, no door issue was raised with our team. After delivery, our team did follow up to help address your concerns. If the doors are now difficult to open or close, this video may be helpful: https://youtube.com/shorts/6iPgQXsksLI?si=4A4kzjR2yivI5GMx If you are open to it, please continue the conversation with our team so we can work with you to find the best solution for your situation.

Response from Container One· Jul 10, 2026

We’re sorry to hear you were disappointed with your experience. The container purchased was a Wind & Water Tight storage container, which is intended to provide solid, functional storage, and if cosmetic appearance is the main priority, a 1-trip container is usually the option we recommend. We can also confirm that you did contact our team, and we’re still happy to help review your concerns in more detail. Please reach back out to us directly and we’d be glad to work through it with you.

Response from Container One· Jul 10, 2026

We’re sorry to hear the delivery did not meet your expectations. Container One does not provide leveling services, and our logistics team typically reviews delivery expectations and site requirements in advance so customers know what to expect. Site conditions can vary, and some customers choose to use a local contractor or handyman if additional leveling is needed after placement. We appreciate your feedback and the opportunity to clarify that for future customers. If you’d like, please contact our team directly so we can review your order with you in more detail.

Response from Container One· Jul 9, 2026

We’re sorry the delivery experience was frustrating. For safe placement, the delivery area has to allow enough solid, stable ground for the truck to unload properly, and sometimes the exact drop location may need to be adjusted based on site conditions at the time of delivery. Our logistics team works to confirm delivery details in advance and communicate any limitations as clearly as possible. If you’d like, please contact us directly so we can review the delivery with you in more detail.

Response from Container One· Jul 9, 2026

We’re sorry to hear about your experience. Our warranty process does require documentation showing the active leak area so the appropriate repair can be issued, and we understand that process can be frustrating. If you’d like, please contact our team directly so we can review the status of your case and discuss the next steps.