Constellation Reviews | Read Customer Reviews of constellation.com

Tuesday, November 3, 2026 · Customer reviews of US businesses

TheFair Hearing

Constellation Reviews | Read Customer Reviews of constellation.com

Constellation reviews

362 approved reviews, newest moderated first

Sep 20, 2026
No problems at all
I've had no problems at all with Constellation. The prices are the best, and the rewards program is really fun to participate in.
By Janet D.
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Sep 15, 2026
Autopay feature enabled but payment is…
Autopay feature enabled but payment is not processed and late fees are added. Why? You cannot fix your system and charging customers for that? Issue got resolved.
By Vlad
Response from Constellation· Sep 15, 2026
Hi Vlad, We're very sorry to hear about the issue you experienced with our Autopay feature. We sent you an email requesting additional information. If you could please respond to that, we can escalate this to our customer care managers to look into further. Thank you.
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Sep 13, 2026
Smooth Setup and Fantastic Customer Service
I’ve had a great experience with Constellation. Their pricing and plan options are clear, setup was straightforward, and their customer service has been prompt and helpful whenever I needed support. Reliable energy service with no hassle—highly recommended!
By Amir
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Sep 12, 2026
Easy and fast
Easy and fast
By Michelle M.
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Sep 10, 2026
No problems = Great!
No problems = Great!
By Ramona A.
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Sep 9, 2026
First time customer
First time customer, very good pricing for seniors.
By Lenard P.
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Sep 9, 2026
Even when you pay the amount due
Even when you pay the amount due, they send disconnect letters. Constellation? More like Constipation. As they are full of s.......
By docshooter
Response from Constellation· Sep 15, 2026
Hello, We are sorry you received a disconnect letter despite having made a payment. If it was a late payment, it may have been past the normal deadline before a disconnect letter is generated. If you would like our customer care managers to look into why this happened, please send us a private message with your full name, address, and phone number through our Facebook page at: https://www.facebook.com/ConstellationEnergy/. Thank you.
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Sep 9, 2026
Disappointing transfer
So far the transfer has been awful. We haven’t received any follow-up information at all.
By Jeremie
Response from Constellation· Sep 9, 2026
Hi Jeremie, We are sorry you have not received your welcome packet from us. We have sent you an email requesting additional information. If you could please respond to that, we can have our customer care team look into the status of your switch. In the meantime, you can also check your enrollment status with our online enrollment tracker at: https://www.constellation.com/solutions/for-your-home/residential-signup/enrollment-tracker.html. Thank you.
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