Great service and best rates
Great service and best rates
By Jacob
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
362 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Constellation (constellation.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
362 approved reviews, newest moderated first
Great service and best rates
By Jacob
Great and friendly customer service,when you call they are cool and positive attitude,never disappoint
By Hasina
Basically been happy with Constellation but wish rates were a little cheaper.
By J B.
Response from Constellation· Jul 24, 2025
Hi JB, We appreciate your feedback and will share it with our pricing team. You can learn more about how energy pricing is determined here: https://www.constellation.com/energy-101/energy-choice/how-the-market-affects-pricing.html. We thank you for choosing Constellation. If you ever have questions about your rate or want to know if there is a different plan that would work better for your household budget and energy usage, please do reach out to us. Thank you.
The representative was very helpful and explained how my my issue would be solved quickly! 🙌
By Joanne
They have competive rates and live support . Their personnel is understanding and helpful
By Richard
I believe that your rates are too high right now. Please explain how you set your rates.
By Michael
Response from Constellation· Jul 24, 2025
Hi Michael - There are a number of factors that go into how our energy rates are set. You can learn more about what influences energy pricing in this article: https://www.constellation.com/energy-101/energy-choice/how-the-market-affects-pricing.html. If you have more questions about your particular rate and plan or want to see if there is a different one that would work better for you based on your energy usage and household budget, please visit send us a private message through our Facebook page at: https://www.facebook.com/ConstellationEnergy/ or Contact Us at: https://www.constellation.com/about-us/contact-us.html. We appreciate your feedback and will share it with our pricing team. Thank you.
Easily navigated website. Usage straightforward as well as billing. The only thing that could be improved is the rate.
By Shelley
Response from Constellation· Jul 23, 2025
Hi Shelley, We appreciate you leaving us feedback and that you find our website easy to navigate and billing straightforward. We will make sure to pass along your feedback to our pricing team about the rate(s). Please don't hesitate to reach out to us through our Facebook page at: https://www.facebook.com/ConstellationEnergy/ or Contact Us at: https://www.constellation.com/about-us/contact-us.html if you ever need help with anything related to your account. Thank you for choosing Constellation!
Constellation is always very helpful with me time after time. Whatever I call for always get taking care of. Thanks alot constellation team.
By Denikqua