Thanks for great service & helpful…
Thanks for great service & helpful information when I called your Customer Service, outstanding all the time!
By Robert
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
362 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Constellation (constellation.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
362 approved reviews, newest moderated first
Thanks for great service & helpful information when I called your Customer Service, outstanding all the time!
By Robert
Quick communication
By Barbara
I switch back to constellation due to the fact that I was not happy with my new provider constellation was very fast in signing me up and switching my electricity back over to them also the price was much better
By Donna
I always. Get emails from. Constellation to inform. And price. Is. Comparable
By Carol E.
I like the lower price
By Sally W.
not much in communication
By David
Response from Constellation· Apr 21, 2026
Hi Dave, We're sorry to hear you haven’t received much communication from Constellation. You should have received a confirmation email when you enrolled in a plan with us, as well as a welcome packet once service started. We have sent you an email to the address used for this post requesting additional information. If you could please respond to that, we can escalate it to our customer care managers to look into and have a team member reach out. Thank you.
Ease of signing up and price.
By customer
They have good rates and offer rewards
By Islam