Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
362 reviews
ConstellationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Constellation (constellation.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
362 approved reviews, newest moderated first
It was easier to enroll online than to deal with a salesperson who was not completely truthful.
By M S.
Response from Constellation· May 8, 2026
Hi Molly, We appreciate your feedback. We have sent you an email requesting additional information about your interaction with our care agent. If you could please respond to that, we can escalate it to our customer care managers to look into further. Thank you.
Good price.
By Hamid
I had you before for a long time your prices went up I went somewhere else they got hi so back yo you cause yall been good to me and price is lower than last time
By Deann
Your rep said I would receive written confirmation about the terms to this plan INCLUDING, cost of having go on a 1 month plans because YOU failed to submit the properly/corrected paperwork for my May start date, and failed to notify me of this until I called you on April 30th.. I don’t know, did the rep lie to me, or did he just fail to submit the documents to me? Either way, it reflects once again poorly on Constellation Energy!!
By Anthony
Response from Constellation· May 7, 2026
Hi Anthony, We are very sorry to hear about your experience. We have sent you an email to the address you used to leave this review. If you could please respond with the requested information, we can escalate this to our customer care managers to look into for you and have someone reach out. Thank you.
I switched because you had the best price per kilowatt. It was easy and quick .
By Customer
Never heard from this provider
By Joanne B.
Response from Constellation· May 7, 2026
Hi Joanne, We are sorry that you have not heard from us regarding your enrollment. We have sent you an email requesting some additional information. If you could please respond to that, we can escalate it to our customer care managers to look into and have someone reach out to you. Thank you.
Easy to do business with lower rates
By Mark
Just by lowering our rate. Helps us on a fixed income.
By Roger
