Always responsive
Connection has been consistent and responsive to our needs.
By Valued C.
Response from Connection· May 8, 2026
Thank you so much!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 549 reviews with 5 stars · Clear filters
Connection has been consistent and responsive to our needs.
By Valued C.
Response from Connection· May 8, 2026
Thank you so much!
great customer service and very knowlegable
By Stephanie R.
Response from Connection· May 8, 2026
We appreciate the feedback. Thank you so much!
Purchasing online is fast and easy. Easy to get a hold of customer service if need to, plus they are super helpful and friendly. Best price on the market for the items I purchase from Connection.
By Diane W.
Response from Connection· May 8, 2026
That is great to hear. Thank you so much for the feedback!
Good, fast service and great price! Free shipping sealed the deal.
By Pamela
Response from Connection· May 8, 2026
We appreciate it. Thank you for the feedback.
An actual human will call you and speak with you to confirm your order and make sure it gets to you. I bought some CDs for a great price and the lady that confirmed my order was very kind and we a had a nice breif conversation about family. My package arrived a few days later. No complaints.
By Skwott
Response from Connection· May 8, 2026
That is so great to hear. Thank you for the feedback!
Great response to a credit card issue. A real person on the phone correcting the problem.
By marty S.
Response from Connection· May 8, 2026
That is great to hear. Thank you!
Ordering was easy and the items arrive very quickly.
By Jane
Response from Connection· May 8, 2026
It is great to hear everything went smoothly. Thanks!
Quick quote response; fast shipping when the order was placed.
By Ken N.
Response from Connection· May 8, 2026
Thank you so much!