Great Customer Service
The way my account team takes care of my account is awesome. I can purchase from any where but it is my account team the keeps me with Connection.
By Michael M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 549 reviews with 5 stars · Clear filters
The way my account team takes care of my account is awesome. I can purchase from any where but it is my account team the keeps me with Connection.
By Michael M.
Quick response.
By Jamie W.
I really appreciate it how easy it was to purchase what I needed. I also appreciated the call back to make sure it wasn’t a scam. Your representative was kind, professional, and very courteous.
By Charles M.
Easy to order, good pricing
By Tony B.
Great, no problem!
By Kamellie R.
Response from Connection· May 8, 2026
Thank you so much for your feedback. It is great to hear everything went smoothly.
Fast shipping! Order accuracy was on point!
By Mario Dos Santos F.
Response from Connection· May 8, 2026
That is great to hear. Thank you so much!
My experience is always good. Especially my rep. Jay. What I don't like is the website and how the product categories are setup. Its like it was done by someone that doesn't know IT and hardware... not enough to outweigh the things I do like re. prices and my rep.
By Jon J.
Response from Connection· May 8, 2026
Thank you for the constructive feedback. The product taxonomy issues have been shared with the team. We appreciate it!
Jack Duffy was great handling our cisco renewal order and ADTRAN AP maintenance in reasonable time. It is always a please working with Jack! Jamel Pacha IT Director
By jhp
Response from Connection· May 8, 2026
Thanks so much. It is great to hear your experience was positive.