Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
ConnectionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 549 reviews with 5 stars · Clear filters
Best customer service ever. I had a wrong billing address. They reached out and provided to call for adjustments.
By Terry
Response from Connection· Jul 25, 2023
We're happy everything was worked out with your order. Let us know if we can help with anything else. Thank you!
They had a hard to find part at a good price with no shipping cost.
By Douglas G.
Response from Connection· Jul 25, 2023
We appreciate the feedback and we're happy to have helped. Thanks!
Loved the comparison tool and how quick the shipping and delivery is
By Ximena
Response from Connection· Jul 25, 2023
We're happy to hear the comparison tool was helpful. Thank you so much for the feedback.
The exceptional customer service and fast shipping is the best.
By Stephanie W.
Response from Connection· Jul 25, 2023
Thanks so much!
My item shipped quickly and was exactly what I wanted.
By Maxine L.
Response from Connection· Jul 25, 2023
That is so great to hear. Thank you for sharing.
The order received was exactly what saw on the ad and bought..and I received my order well packed and on a timely basis...thanks...!!!
By LUIS P.
Response from Connection· Jul 6, 2023
Thank you for your review! We are thrilled to hear everything was fast and well packaged.
Jon Logan was extremely helpful navigating the process of choosing the right hardware for our needs.
By KaNeda B.
Response from Connection· Jun 30, 2023
Thank you for your review! It is great to hear how helpful everyone is, just as we aim to be!
We receive immediate responses from Karen anytime we have a question. Shipping seems immediate. Connection has shown us how good a vendor relationship can be. We are thrilled.
By Paul M.
Response from Connection· Jun 30, 2023
Thank you for your review! We're glad to hear how fast and good the service has been! We look forward to continuing to serve you.
