Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
ConnectionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 549 reviews with 5 stars · Clear filters
Just what I needed and fast shipping. Highly recommended
By Malcolm L.
Response from Connection· Jul 2, 2024
Thank you for your review, we are pleased to hear how fast shipping was and you found what you were looking for.
You guys were really informal and your help desk was extraordinary, the service provided overall was more than sufficient.
By Krystian
Response from Connection· Jul 2, 2024
Thank you so much for your kind words, we are thrilled to hear service was out of the so positive and easy to vibe with.
Update: So they called me and fixed the issue. So hoing from one star to 5 star. I ordered Iphone 14 pro max 1tb on there website, Got confirmation email with the order number and they charged my amex card and now they canceled the ordered with no intention to work out anything. Spoke to customer service, Supervisor and VP of the sales department all were rude and did not care.
By Akiff V.
Response from Connection· Jun 26, 2024
Hi, Sorry to hear about this experience! We would love the chance to look into this further. Would you be able to provide an order number and I can check and get back to you with further information? Thank you! And we apologize again.
Responsive and helped me get the right computer based on company requirements!
By Shawn P.
Response from Connection· Jun 26, 2024
Thank you so much for your review and we are glad to hear we were able to help with your computer selection. We look forward to serving you in the future.
Trying to find device that was within my budget, had the hardware I needed and was in stock was pretty frustrating. The amount of out of stock devices made it really hard to choose a device. That being said, I explained my situation in the request and the machine was discounted to meet my budget. This was a really big win for me and my ability to get my work done on a capable machine. A big thanks to the Connection.com agent who took great care of me and helped me work this whole thing out.
By David M.
Response from Connection· Jun 26, 2024
Thank you so much for your review, we are so glad to have been able to help and make sure you had the right product at the right price. We look forward to serving you in the future.
good prices, free and fast shipping. excellent return/replacement policy
By acac
Response from Connection· Jun 12, 2024
Thank you for your review! We are so glad that many of aspects of your order/shipping were above expectations.
It was so easy to get a hold of my account manager and fix a quick problem.
By Tiez A.
Response from Connection· Jun 6, 2024
Thank you for your review and we're glad everything was addressed quickly!
I needed this printer in a hurry and they got it to me faster than any others said thy could. Order process was easy and the price was right. Happy.
By Michael H.
Response from Connection· May 29, 2024
Thank you for your review! We're glad everything was so fast and easy!
