Always answers the phone quickly
Always answers the phone quickly. 98%of the time. Service has been good generally with only a few hiccups.
By Dan P.
Thursday, November 5, 2026 · Customer reviews of US businesses

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Excellent
595 reviews
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We aren't just an internet service provider. We're a community. A blend of adventurers, remote workers, and digital enthusiasts. By choosing ConnecTen, you're not just getting exceptional internet service; you're joining a family committed to staying connected, no matter where life takes you.
ConnecTen Internet (connecteninternet.com) has 595 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
595 approved reviews, newest moderated first
Always answers the phone quickly. 98%of the time. Service has been good generally with only a few hiccups.
By Dan P.
I absolutely love my ConnecTen internet! I am a full-time van lifer YouTube content creator and I believe this is a must-have. I keep it inside my vehicle at all times and don't have to put it out on the ground. That means if I need to get up and go I just leave. If I need to use internet I can use it at any time. It uses hardly any power off of my solar so I absolutely love that part. It is small and convenient and absolutely needed if you use internet on the road.
By Patty Austin I.
Fast shipping
By Terry and Beate Z.
Always great service and fast response. Any of the staff is quick to help and very knowledgable - Jasper, Rochelle and yes, Tyler - all experts that care about the customer and the service provided to us.
By Sommorah C.
Whenever I have a problem, which is very rare, ConnectTen is there to make adjustments. A simple email, and I receive prompt, responsive, and courteous service.
By Ronda R.
I've never had a company call me so many times throughout the year to check if everything is going well and fill me in on all the things I might have missed out on because I'm so busy on a daily basis so I just wanted to take a minute and thank connect 10
By Tiffany
We have been very happy with Connecten and have used them for the past 2 years of traveling full time. I sometimes need to contact them to "reboot" our router when we travel to a new campground, but I have contacted them through the chat feature on the website and have always gotten a quick response and a cheerful consultant to assist me. Jasper assisted today and he was awesome! On our last stop we were told that the campground had absolutly NO internet, so on our first night we tried and tried but could not connect at all. I chatted with Areeba the next day and she confirmed that we were in an area where internet was pretty much non-existant. Well, whatever she did worked because we had decent internet from that day for our total stay! I always promote Connecten when someone on Facebook is looking for a service other than Starlink. We are happy campers! Thanks Connecten!
By Lynn F.
In this day and age, it is indeed refreshing to do business with a company that is so responsive to customer needs and inquiries. Tyler and Angel are the very best in customer service. Connecten Internet has no problem with customer suspension of services for the months whenever you aren't using your RV. I seriously doubt that you will find this elsewhere. I highly recommend them.
By Steven F.