Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
595 reviews
ConnecTen InternetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We aren't just an internet service provider. We're a community. A blend of adventurers, remote workers, and digital enthusiasts. By choosing ConnecTen, you're not just getting exceptional internet service; you're joining a family committed to staying connected, no matter where life takes you.
ConnecTen Internet (connecteninternet.com) has 595 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
595 approved reviews, newest moderated first
I fired up my router after a long respite but no joy. Hadn’t used it since a summer trip to Canada. As usual, their support team didn’t disappoint. Mysti quickly figured out the issue and got me on the air again. Thanks!
By David
Response from ConnecTen Internet· Mar 9, 2026
Thank you for choosing connecten!
Worked okay, pretty good coverage. Don't like who this company hires as spokespersons. They work with criminals, yuck
By Jean
Response from ConnecTen Internet· Mar 9, 2026
Hi Jean, Thank you for the feedback and for sharing your experience. We’re glad to hear the service worked fairly well and that coverage was generally good. We also take concerns about our partners and spokespersons very seriously. If you have a specific person in mind or any information about the claims you mentioned, please send the details to [email protected] so our team can review it properly. We want to make sure any concerns are looked into thoroughly. Thank you again for bringing this to our attention. — The ConnecTen Team
I am looking for an internet provider. Yesterday I found a video recommending Connecten, so I went to their website to check them out. It looked really good, but I had some questions about the service. There was a chat feature on the website, so I connected. During the conversation the representative asked for my name and phone number. I told them that I preferred to not give my personal information until I made a decision. The rep suggested I contact Tyler, the Marketing Manager, and gave a phone number. Today, in the middle of my workday, I received a phone call from a loud-speaking person, identifying himself as Tyler. I told him I had specifically said I did not wish to be called, and he replied, “Well, you got called anyway.” I began to speak again, and he over spoke me, at which point I told him I was just reading through information on his service and had been considering signing up, and again he interrupted me, attempting to move forward with the signup. I told him I no longer was interested, and he replied, “Well, good LUCK, trying…”, and I hung up. I do not wish to do business with rude people. His behavior completely changed my perception of the business.
By Carolyn M.
Response from ConnecTen Internet· Feb 22, 2026
First, we sincerely apologize for your experience. You were absolutely within your rights to decline sharing personal information, and you should never feel pressured or interrupted when simply asking questions. We are currently reviewing this interaction internally because the behavior described does not align with our company standards. Our goal is to provide helpful information so customers can make informed decisions at their own pace, not to pressure anyone into signing up. We appreciate you bringing this to our attention. If you are open to it, we would welcome the opportunity to reconnect in a way that feels respectful and informative. If not, we still thank you for your feedback, as it helps us improve. — ConnecTen
I have been with ConnectTen for just over a year. The convenience of having an Internet connection is awesome when we are at shows and the show wants to charge us for access. With ConmecTen, my network is already setup and ready to go as soon as it connects. No entering new passwords, no open networks, just plug in and go. Speeds are good too. I can usually get high 100’s Mb/sec speed when most of our neighbors at the shows are getting under 25. With the big 3 networks to choose from, I have not ever found a place I couldn’t connect. Now with the new app due out soon, it will be even easier to choose a cell provider and get online. If you need a good, fast network when not at home, ConnecTen will serve you well.
By william_
Response from ConnecTen Internet· Feb 22, 2026
Thank you for choosing Connecten!
Best service hands down, prompt service.
By mark W.
Response from ConnecTen Internet· Feb 22, 2026
Thank you for choosing Connecten!
It helps financially to downgrade when times are difficult. It’s got to get better soon….Connecten is very understanding which also helps…
By Nancy
Response from ConnecTen Internet· Feb 22, 2026
Thank you for choosing Connecten!
Very easy to talk to
By Patrick K.
Response from ConnecTen Internet· Feb 22, 2026
Thank you for choosing Connecten!
I love the fact that this company is very responsive and yes I'll say it they speak English that is understandable...... I just got there home plan and love the fact that I have two weeks to decide which carrier I want to stick with A++++
By Bee D.
Response from ConnecTen Internet· Feb 22, 2026
Thank you for choosing Connecten!
