fast response for resolving wrong…
fast response for resolving wrong network payment
By lijm
Response from Confirmo· Jul 30, 2025
Thank you for your feedback! We’re glad we could help resolve the issue quickly. 🚀
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
217 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Confirmo is a stablecoin-first payment platform that makes global payments effortless. For over a decade, Confirmo has been trusted by thousands of businesses across e-commerce, payroll, forex, prop trading, and other payment-intensive industries. Its platform supports deposits, merchant checkout, and mass payouts, with near-instant settlement in leading stablecoins across major blockchain networks, optional fiat conversion and accounting-ready reporting. One of the Confirmo Group companies recently received authorization under the EU’s Markets in Crypto-Assets Regulation (MiCA) from the Central Bank of Ireland.
Confirmo (confirmo.net) has 217 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
217 approved reviews, newest moderated first
fast response for resolving wrong network payment
By lijm
Response from Confirmo· Jul 30, 2025
Thank you for your feedback! We’re glad we could help resolve the issue quickly. 🚀
Great customer service, quick response and resolution complex issues. Thanks for your great service!
By Prosper Dikeweiwe C.
Response from Confirmo· Jul 30, 2025
Thank you, Prosper! We're happy to hear you had a great experience. We're always here to help! 😊
Very supportive and trustworthy team confirmo. I send money in wrong wallet but confirmo team solve my problem. Thanks Confirmo
By Lalistani G.
Response from Confirmo· Jul 30, 2025
We really appreciate your trust and are happy we could help fix the issue. Thanks for choosing Confirmo! 🙏
This was my first experience purchasing using cryptocurrencies. The service is easy to use, and the entire process is transparent and reliable. It automatically accounts for and refunds overpayments resulting from the requirements of a given blockchain. Since it was my first time, I made the mistake of sending funds to a different network than the one required. After explaining this, customer service immediately refunded the funds. Thank you very much. I recommend it to all crypto enthusiasts.
By Damian M.
Response from Confirmo· Jul 30, 2025
Thank you, Damian! We're thrilled your first crypto experience went smoothly with us. Welcome to Confirmo! 🌍
Delayed response but issue resolved.
By Ninad T.
Response from Confirmo· Jul 30, 2025
Thanks for your honest feedback, Ninad. We apologize for the delay and are glad the issue was resolved. We’ll keep working on faster responses. ⏱️
I made a payment through confirmo with funding pips and I did a mistake and I informed this to confirmo support they helped me to recover the amount. Great support, love their work.
By Rony Hosen S.
Response from Confirmo· Jul 30, 2025
Thanks for the love, Rony! We’re glad we could recover your funds and provide the support you needed. 🙌
Shady company A scam don’t try them Same problem as others as they keep sending money to the wrong address so they can charge you a minimum of 20 usd recovery fee and 10%
By Johnbosco M.
Response from Confirmo· Jul 7, 2025
Dear Johnbosco, We’re sorry to read your review, but we must clarify: Your funds were sent using the wrong network (USDT BSC instead of USDT ERC20), which is outside of our control. Despite this, we assisted you by manually recovering the transaction and returning the funds to your wallet. Our recovery fee of 10% (minimum $20) is transparently stated in our terms and covers the operational costs of locating and returning funds sent incorrectly. This is a standard industry practice for recovery services. Your recovered funds were successfully sent back to you on July 7, 2025, as confirmed in our email with the transaction ID: 0x7bd05f1ebddf5bb1abae0075d0682aa468283c7d3e45264e20e72f65b0830b35 We take the security of our platform seriously and only process funds to addresses that customers provide during transactions. Incorrect network selection happens on the sender’s side, not ours. If you have further concerns, we encourage you to contact us directly at [email protected] so we can assist you further. Best regards, Confirmo Support Team
very good and fast i love it thanks you all
By Gnamou A.
Response from Confirmo· Jul 7, 2025
Thank you, Gnamou! 🌟 We’re glad to hear you’re happy with our service and the speed of the process. Your support means a lot to us! Best regards, Confirmo Support Team