Excellent service provider
The title says it all !
By T & D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
36 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ConferTel, a Civicom company, is a software developer of IVR and web-based information services and communication solutions. Providing a range of event-driven applications, including managed and do-it-yourself webinar services, secure audio and web conferencing, operator assisted event calls and on-demand record/replay services. ConferTel’s innovative products and application development capabilities have helped clients work smarter, increase sales and enhance productivity. We offer a consultative approach to developing the right communications solutions for your specific needs and budget.
ConferTel, a Civicom Company (confertel.net) has 36 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
36 approved reviews, newest moderated first
The title says it all !
By T & D.
Only thing holding back from 5 star rating is your billing conditions. We would prefer to have invoice terms of Net30 instead of billing to a credit card
By Joel
Response from ConferTel, a Civicom Company· Jan 5, 2016
Hi, thank you for your comments, we have invoice terms of net 30 if you prefer. We will give you a call to get that set up.
Excellent service Both automated and when a phone call is neccassary
By RICHARD
Very helpful with any questions I have ever had.
By Laura
We're considering alternatives that provide more video sessions, better collaboration tools, and a more cleaner intuitive interface.
By Thomas
We have utilized ConferTel's service for a few years. The ease in setting up a conference call with parties from all over the world is a great asset to our ability to provide excellent service to our customers. Staying in touch no matter what time of day it is anywhere around the globe helps us to better support our customers. I can set up a conference call from my home, when I'm traveling, or in the office. It's a quick processes. We have no problems successfully completing the important conference calls we set up. I can't imagine running a global business without this valuable service.
By Diane
The service is dependable and simple to use! The best customer service sometimes is the service that is under the radar and you never give it a second thought because it works the way it was intended.
By Tammy
Great Service, no issues at all
By Donna