Excellent customer service.
I've always had excellent customer service from Confertel!
By Bonnie
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
36 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ConferTel, a Civicom company, is a software developer of IVR and web-based information services and communication solutions. Providing a range of event-driven applications, including managed and do-it-yourself webinar services, secure audio and web conferencing, operator assisted event calls and on-demand record/replay services. ConferTel’s innovative products and application development capabilities have helped clients work smarter, increase sales and enhance productivity. We offer a consultative approach to developing the right communications solutions for your specific needs and budget.
ConferTel, a Civicom Company (confertel.net) has 36 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
36 approved reviews, newest moderated first
I've always had excellent customer service from Confertel!
By Bonnie
Good process, and billing is accurate.
By Mark
Our office has been using ConferTel for a few years now and we couldn't be more please with their service!
By Raechel
Provides a simple to use and reliable service
By Fred
ConferTel is the only conferencing solution! Reliability, ease of operation, and superior support staff!
By Lea Ann, Omni Telecommunications, I.
Always reliable and effective tool for conference calls.
By David
Good service. Has a staticy connection every now & then but overall works great.
By Shane
great telephone conference, no interference or dropped calls. clear, report was accurate
By Axelacare