Great service but it takes a long time…
Great service but it takes a long time before delivery for three months which very bad.
By THEOPHILUS M.
Wednesday, November 4, 2026 · Customer reviews of US businesses
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703 reviews
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CONCEIVEPLUS is listed under Personal Care.
CONCEIVEPLUS (conceiveplus.com) has 703 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
703 approved reviews, newest moderated first
Great service but it takes a long time before delivery for three months which very bad.
By THEOPHILUS M.
This just takes long to be shipped and it is hard tonget help from your support. I also asked why the discount given to me wasnt added when i tried to add it and i was told thet cant touch the order i also said can i uust go ahead and cancel inwas told they cant. I asked to when my order will be shipped they said soon but i cant give u exact date. And i said i dont want it naymore inwant to be refunded and i will send it back once i receive it. Its again I cant. Now what the heck can you all do????
By Catherine
Response from CONCEIVEPLUS· Mar 3, 2021
We are sorry that we did not meet expectations, we have taken action to ensure a better service level for our customers.
Products are great, the lubricant is silky and probably the best we've ever used rivaling all others (including the infamous His and Her lube). BUT it was super slow getting shipped out, I understand that COVID-19 played a major factor in it, but communication from the start was slow from customer support.
By Nathanael
Shipping took months and I contacted customer service numerous times and they would not offer a refund when I found a replacement on amazon that would ship in two days so I was held hostage in the transactions with no options but to wait and customer service offered no good will offers or anything.
By Kayla R.
Response from CONCEIVEPLUS· Mar 3, 2021
We are sorry that we did not meet expectations, we have taken action to ensure a better service level for our customers.
Horrible. But at least they was free.
By Jessica G.
Response from CONCEIVEPLUS· Mar 3, 2021
We are sorry that we did not meet expectations, we have taken action to ensure a better service level for our customers.
It took almost 2 months to get here
By Rickeya W.
Response from CONCEIVEPLUS· Mar 3, 2021
We are sorry that we did not meet expectations, we have taken action to ensure a better service level for our customers.
Customer Service was not helpful. Will not purchase from them again
By LAC
Response from CONCEIVEPLUS· Mar 3, 2021
We are sorry that we did not meet expectations, we have taken action to ensure a better service level for our customers.
I STILL havent recieved things from my order after several times contacting the company
By Brittany Lynn I.
Response from CONCEIVEPLUS· Mar 3, 2021
We are sorry that we did not meet expectations, we have taken action to ensure a better service level for our customers.