Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
59 reviews
Complete Appliance ProtectionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A home warranty plan is a valuable tool for all homeowners. Having an extended warranty in place for your home appliances protects you and your family budget from expensive, unexpected repair costs. Our plans protect items such as your heating and cooling system, water heater, kitchen and laundry appliances, pool equipment, and much more. None of our plans have a deductible or service call charge! We also offer diverse monthly and annual plans for home buyers as well as homeowners. CP™ protects every part inside the appliance, so you never have to wonder which parts will be covered. We encourage you to check out our unrivaled reputation through the BBB, where we have an A+ rating.
Complete Appliance Protection (completehomewarranty.com) has 59 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 43 reviews with 5 stars · Clear filters
Have had CP for the last two years. Recently my washing machine broke. I called and received an immediate approval. I love that I can choose my own repair company. They came out and diagnosed the issue and CP approved the repair. Love the zero deductible and the fact that they paid our bill quickly.
By Lee T.
My name is William Roberts of Upper Marlboro, MD and I found this company after months of researching home warranty companies. The reviews I read were awesome and I must say that Complete Appliance Protection has exceeded my expectations based on them. They are extremely responsive to submitted claims and provide the absolute best customer service. Since signing up, I have whole-heatedly recommended them to any of my friends, family and colleagues willing to listen!
By William R.
I had a great experience with CP when our AC went out. They recommended a company near and they responded fast. Everything went smoothly.
By Janet B.
Excellent customer service, quick approvals & fast reimbursement checks. I also love that I can choose my own company for repairs. Definitely worth 5 stars.
By Heather M.
Jackie was awesome! As the phone rep, she was very friendly and professional. Took care of everything quickly and no hassles.
By David
Completely satisfied!
By Lori
I called in for microwave repairs and unfortunately the closest technician they had listed wouldn't make the trip as we were located further out of the city limits. In response CAP allowed me to find a replacement but had the same results so they authorized me to fully replace the microwave for allotted reimbursement. The process was very effortless and reimbursement was received in a timely fashion. Be sure you know what your warranty allots reimbursement-wise prior to purchasing any replacement appliance.
By Shane
Very happy with Complete Appliance Protection. I just call them up and get an authorization # and then call the appliance repair company. I can even ask for a specific company if I like.
By Melanie
