Great help with parts and ordered…
Great help with parts and ordered process
By David G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
598 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ComfortUp is a provider of high quality indoor and outdoor goods ranging from cooling and heating systems, indoor air quality products such as filters, humidifiers, and dehumidifiers to a range of products and services that enable a more comfortable and energy efficient lifestyle.
ComfortUp (comfortup.com) has 598 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
598 approved reviews, newest moderated first
Great help with parts and ordered process
By David G.
Everything came on time and complete. 0nly complaint I have is that I had to pay an additional $45 to FedX when it was suppose to be free shipping.
By ROBERT D.
Response from ComfortUp· Mar 7, 2019
Hi Robert! Thank you for bringing this to our attention. We do have Free Shipping on all orders over $399. You qualified for the Free Shipping and it should not have been passed on to you. We're issuing you a refund for those shipping charges immediately. Our apologies for any confusion and for the inconvenience. We do thank you kindly for your business and for taking the time to give us a great review. We look forward to seeing you again on ComfortUp.com!
Good products ,great prices
By Marvin
Very good pricing, excellent service. Carey has been fantastic, I've now purchased 6 different systems. Can't think of another place I'll visit to purchase future systems going forward.
By Matt M.
Good price for the mini split and fast shipping. Also they carry a good range of installation products.
By Mitchell S.
Great price, and always great customer service.
By Butch
These guy's are great in Florida, Kevin pulled my feet out of the fire when my local guys in Warren, MI would not help me. The price was Great and delivered in fast time, Great to do Business with, Thank You Kevin, George Johnson
By George J.
good customer service. I have recommended to other people. this is my 2nd unit
By Tom B.