Deliver what they promise!
Ordering online was difficult but when I contacted customer service by phone my order was place and I received my coupon discount. Delivery was prompt and as promised.
By Kevin M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
598 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ComfortUp is a provider of high quality indoor and outdoor goods ranging from cooling and heating systems, indoor air quality products such as filters, humidifiers, and dehumidifiers to a range of products and services that enable a more comfortable and energy efficient lifestyle.
ComfortUp (comfortup.com) has 598 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
598 approved reviews, newest moderated first
Ordering online was difficult but when I contacted customer service by phone my order was place and I received my coupon discount. Delivery was prompt and as promised.
By Kevin M.
This is a good company I recommend this company.
By Thomas G.
The unit was delivered on time and arrived in excellent condition.
By James N.
Response from ComfortUp· Mar 21, 2016
Glad to hear it, James. Thank you for the review and for shopping ComfortUp.
Ordered 12,000 GREE mini split. Unit was shipped when promised, arrived when promised; very well packed on a pallet. Everything was exactly as described. Unit replaced a failed 12 yr old 9,000 mini split on a sun-room where it was never quite large enough at the low or high temp extremes (sizing, not quality of unit was problem). This unit does much better at low temps than just the increase in size would account for; suspect the higher SEER of 25 vs 16 of old results in much less output falloff in cold weather. GREE mini split was self installed, and works perfectly. Installation instructions for unit are at best sparse.
By Doug
Great service & prices compared to Home Depot & other companies.
By Tracy
I'd like to talk to Sandra but it seems I've misplaced her number Tim Sauter 352-697-2292
By tim S.
ordered 4 mini splits shipped next day good prices friendly staff
By David P.
Response from ComfortUp· Mar 21, 2016
Thank you for shopping ComfortUp, David. We look forward to serving you again soon.
Pleasent folks, delivery on time, unit working well, called to see if I was satisfied. This is what one expects from a customer point of view.
By Ron T.