Fast service and shipping was solid
I have not opened the boxes yet as I am waiting for installation contractor but everything arrived on time and it good shape
By John P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
598 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ComfortUp is a provider of high quality indoor and outdoor goods ranging from cooling and heating systems, indoor air quality products such as filters, humidifiers, and dehumidifiers to a range of products and services that enable a more comfortable and energy efficient lifestyle.
ComfortUp (comfortup.com) has 598 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
598 approved reviews, newest moderated first
I have not opened the boxes yet as I am waiting for installation contractor but everything arrived on time and it good shape
By John P.
Order processing was good, the product price was excellent and delivered quicker than expected.
By David M.
Always what I need in stock and fast delivery with great service through the whole process. I will keep continuing to order supplies from the company.
By david K.
Very speedy shipping. Have not yet installed unit so review for performance will have to wait.
By Thomas P.
I shopped all over for a mini split they where very helpful on the phone in helping me with my decision on size that would work for me and the prices were great. Thanks!
By David A.
Ordered a Ductless Heat Pump but after a week or so, hadn't heard back that the unit had shipped. I emailed the company and got a response in less than 24 hours that the unit had shipped and was then able to track the shipment with the provided tracking number. The shipping company called and scheduled delivery so I was able to be there when the unit arrived. It came with no damage and was wheeled right into my garage with a pallet jack. That was on Friday of a Holiday weekend and I was blessed enough to have the unit installed & up and running by the following Wednesday. My wife is very happy again.
By Rich
Comfortup did fast shipping good communication. The problem is the manufacture cross threaded a fitting on the gas line. I was able to fix it with a thread file.
By Rodney J L.
This company sent me two bulbs for my UV light inside my HVAC. When they arrived they were broken and looked like they had been recycled. They sent me two new ones but never refunded my oney. Now they will not respond to my emails. DO NOT PURCHASE FROM THEM
By Greg C.