Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,088 reviews
Comfort MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,088 approved reviews, newest moderated first
As a new ostomate I am new to ordering my supplies. Kerene, my operator, was helpful and patient as she helped me figure out the process. I am giving four stars because although the initial phone call went very well, I have not received my supplies yet, and so I am unable to comment on timeliness or correctness of orders
By customer
Response from Comfort Medical· Mar 20, 2020
Thank you for your review. We are very lucky to have Kerene, as part of our team.
Excellent and swift customer service. Fast shipping. Everything was correct. I’m glad I switched ileostomy suppliers to Comfort Medical.
By Deborah M.
Response from Comfort Medical· Mar 16, 2020
Thank you for the positive review!
The customer service reps were very helpful and knowledgable with assisting me to receive my colostomy supplies I required and helped me to receive them in a very short period of time. I would recommend comfort medical.
By customer
Response from Comfort Medical· Mar 2, 2020
Thank you for the positive review!
Excellent service
By Ping Y.
Response from Comfort Medical· Mar 2, 2020
Thank you for the positive review!
Very professional, knowledgeable & courteous staff.
By Carl S.
Response from Comfort Medical· Mar 2, 2020
Thank you for the positive review!
placed a order on 1-30-20 was going to be shipped 0n 2-14-20 called today to see why I haven,t got my order. all they said it was just shipped yesterday . no calls no emails to let me no anything.
By .Richard R.
Response from Comfort Medical· Feb 20, 2020
Thank you for the feedback. This important step allows us to work on continuously improve our patients experience.
Great service. Always available to talk to. Friendly and knowledgeable
By Sonya C.
Response from Comfort Medical· Feb 17, 2020
Thank you for the positive review!
Really nice n listen to my concerns. Very helpful.
By Paulina S.
Response from Comfort Medical· Feb 12, 2020
Thank you for the positive review!
