Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
69 reviews
Column TaxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Column Tax makes online tax filing accessible for all Americans. We offer best-in-class tax filing, with a Maximum Refund Guarantee, Accuracy Guarantee and Audit Support included for all filers.
Column Tax (columntax.com) has 69 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
69 approved reviews, newest moderated first
Still haven't received my taxes
By Monica M.
Response from Column Tax· May 6, 2025
Hi Monia - I'm sorry to hear that you haven't received your refund yet. I just sent you a separate email so that we can work on next steps together.
It was quick free, and I waited the right amount of days to get my taxes back. I would use this app every time
By Andie
Your hard to contact I have worked more than one job it took forever to get through that I just went ahead and filed myself I'm pretty sure you all are rip offs thanks for nothing
By Krystal
Response from Column Tax· May 6, 2025
Hi Krystal - I'm so sorry you didn't get the support you were looking for from Column Tax. If there's anything we can do to help support on your tax situation, feel free to contact us at [email protected]. We hope to be able to assist you next year, and we appreciate you sharing your feedback.
It was understandably easy to follow through Thanks
By Yulonda S.
Thank you I need my tax .I like your
By catherine S.
Response from Column Tax· May 6, 2025
Hi there - if you have any questions about your tax return, feel free to contact us at [email protected]. We'll look forward to assisting!
I wish I had my refunds cause I just got out of the hospital with asthma and pneumonia it's still saying g approved when I filed with chime
By Arlene M.
Response from Column Tax· Apr 30, 2025
Hi Arlene - thank you so much for letting us know, and I'm sorry that you've been ill. I've asked our team to reach out right away about tracking your refund.
I filed in January and ya told me it was approved but I haven't received my refund yet.
By Minta P.
Response from Column Tax· Apr 30, 2025
Hi Minta - thanks for letting us know. I'll have our team get in touch right away to provide assistance finding your refund.
Worse tax service I've ever used. Didn't submit something correctly to the state. Then didn't even bother to get ahold of me to let me know they needed actual paper forms. 1/10. Would not recommend!
By customer
Response from Column Tax· Apr 30, 2025
Hi there - I'm sorry to hear about your experience. I'm going to request additional information so that we can look into your case to remediate in any way we can, and to improve our process for the future. Feel free to reach out if there's anything else we can do to help.
