I really couldn't believe how long the…
I really couldn't believe how long the items took to get to me. I may not purchase again, from here, because of it. It was my first time ordering for a Christmas present for my daughter.
By Angela
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
45,188 approved reviews, newest moderated first
I really couldn't believe how long the items took to get to me. I may not purchase again, from here, because of it. It was my first time ordering for a Christmas present for my daughter.
By Angela
One of the items I ordered was on sale and unfortunately not available in my country so I was really looking forward to receiving it through ColourPop. After multiple correspondences, I was told nothing can be done (due to company’s policy) except refund despite the missing item having been in stock and the fault being the ColourPop team’s for failing to include the item. Very frustrating and disappointing experience.
By Alia R.
Easy website to navigate and makeup brushes are good quality.
By AMB
Received a damaged item emailed them back and never got a response
By Gabriel H.
Colourpop’s formula never disappoints. I definitely do think you get a bang for your buck overall and they’ve been really good with keeping up with every makeup trends throughout the years.
By Hepxburn
It was a time of high demand so I expected some delays in the shipping however everything was super fast great quality great price I am very happy
By Camila M.
This was an awful experience. I bought my items before Christmas and only just received the replacement to one yesterday....01/09/2025! I also had to write several emails before getting a response. Unacceptable. My sister had a similar experience. Several things arrived smashed and she struggled to get it resolved. Suffice to say, you lost several customers and I'll tell others about my experience.
By Kelli
I love the eyeliners so far!
By Rosanna P.