there was a missing item
there was a missing item , I ordered a big pallet and instead of bringing this one you put a small pallet , and I've sent a lot of emails to the customer service and no one answered.
By reema H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
45,188 approved reviews, newest moderated first
there was a missing item , I ordered a big pallet and instead of bringing this one you put a small pallet , and I've sent a lot of emails to the customer service and no one answered.
By reema H.
Great quality and price as usual!
By customer
I like the colors but i feel like the pigment is not enough and the fallout of the shadow is really bad.
By Savannah D.
One of the items in the order was wrong. I have tried to contact the company 2 times so far with no response to help resolve this matter.
By Titus
Got my items in a timely manner!!! Pretty good sales happen often and I love their collab products!
By Raeanna
I still haven’t received my order that was placed on Black Friday and when I reached out to support they were no help.
By Mary L.
The colors are not what my complexion needed but there is no way to contact anyone to get help.
By None
Colors longlasting and affordable!
By Sheila