Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
523 approved reviews, newest moderated first
Collective's team is very kind, and friendly. They will provide the information you need according to your business needs. Great customer service!
By Diana Carolina L.
Response from Collective· Apr 10, 2025
Hi Diana, Thanks so much for the kind words! We're so glad our team could support you and your business. We appreciate you being part of the Collective community.
Htet presented the company so well and answered all of our questions perfectly. My husband and I are new to this whole side of the business and did not know where to start. Collective put our mind at ease and we fell so much better. Thank you Htet for all of your help!!
By customer
Response from Collective· May 1, 2025
Hi there, Thank you for the kind words! We're so glad Htet was able to make things clear and help you both feel at ease. Excited to be part of your journey!
I had a very good chat with Susana. As a first-time business owner, things can be daunting, and she helped me understand my options and provided guidance. I am looking forward to continuing with Collective
By sacha S.
Response from Collective· Apr 3, 2025
Hi Sacha, We'll let Susana know that you had a great call with her. We're excited to support your business in the future!
although i wasn’t the target customer for collective, dylan smith was very informative and professional, thanks dylan!
By Thesmond J.
Response from Collective· Apr 3, 2025
Hi Thesmond, Thanks for taking the time to leave some feedback about Dylan, we'll be sure to share that with him. We're sorry we can't support your business now, but hope to be able to in the future.
Dylan was great to talk to. I'm sure this company would be really good, but unfortunately this company only does solo LLC and not multiple owner LLC. That would have been nice to know before we scheduled a call. ;)
By Adam W.
Response from Collective· Apr 3, 2025
Hi Adam, We hear your feedback and have shared it with the team. We're sorry we're unable to support your business right now but glad that you had a good call.
Very professional, could not have done anything better in terms of her role -knowledgeable and friendly!
By Jacob W.
Response from Collective· Mar 28, 2025
Hi Jacob, Thanks for sharing your feedback. We’ll share with the team that these qualities stood out to you.
The intro call was fantastic and the person on the other end was very knowledgeable, charming, and funny. He answered all of my questions and even joked back with me! 100% will recommend to anyone else that needs S Corp services!
By Will A.
Response from Collective· Mar 28, 2025
Hi Will, We’re glad you got laughs and support all in one call!
My initial consult call with Luke was awesome! He was so helpful and knowledgable about Collective's services, really taking his time to answer all my questions to ensure Collective would be the right fit for my business. I left the call with the information I needed to make an informed decision. Looking forward to working with them in the near future.
By Cobi K.
Response from Collective· Mar 28, 2025
Hi Cobi, Thanks for shouting out Luke, we’ll pass this along to him. We’re ready to support you when you feel ready. We hope to welcome you into the community soon.
