Over promised and under delivered
Over promised and under delivered. Very difficult to connect with a live human. They waited 3 months to do my books. Kept passing the buck. Do not recommend.
By Tamara Pester S.
Response from Collective· May 28, 2025
Hi Tamara, Thank you for the honest feedback. We’re sorry to hear about your experience. We’re always working to improve, and we appreciate you sharing what didn’t work for you. We've gone ahead and escalated this to your Member Relationship Manager.




