Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
523 approved reviews, newest moderated first
It's extremely expensive and very hard to use. I cancelled one day after payment was made and they are expecting me to pay another payment. It costs $349/month. NOT worth it.
By Amanda Nicole E.
Response from Collective· Aug 11, 2026
Hey Amanda - thanks for taking the time to comment. Our team has reached out to make this right.
This is the first time I've actually used the full pay online for quarterly estimates through the Collective Dashboard and it made the whole process more efficient and easier to record and keep track of.
By Mark C.
Response from Collective· Jun 15, 2026
Mark! Your review made our day. We pride ourselves on making the hard stuff easy on business owners, and I'm glad we could do just that. Excited to continue to support you and your business!
I ended up using Claude Ai to get the answers I need to proceed with my estimated tax payment. The copy provided by collective is direct however it can be interpreted a few ways when you get to steps 4-8.
By Alex
Response from Collective· Jun 15, 2026
Hey Alex, Thanks for sharing your feedback when it comes to our bot helper! We're always looking for ways to improve and appreciate the honesty.
i like it a lot. thanks
By Jonathan Roy V.
Response from Collective· Jun 15, 2026
Jonathan! Thanks for the kind words, we're excited to continually support your business
Collective has been incredible. As a new business owner, they have been super responsive and supportive to ensuring that my business is running smoothly from a financial and accounting perspective. The service is amazing, excellent technology, and overall a wonderful experience.
By David G.
Response from Collective· Jun 15, 2026
Thanks so much for sharing your experience, this made our day! We're lucky to have you here David!
Collective helped me turn the lights on across segments of my business - understanding where I was generating profit and where I could cut back and invest less time. I'm the CEO of a business with multiple divisions and communities, I have no interest in managing the back-office. Collective handles all of that in one place exclusively for businesses like mine. I've also worked with them to bring financial education to my community so that other business owners can level up and become better CEOs.
By Kelly C.
Response from Collective· May 11, 2026
We love hearing this! Turning the lights on for business owners is our specialty, and it's been an honor supporting your business. Seeing you pass that financial knowledge on to your community is the icing on the cake. Thanks for being a part of Collective!
It seems like Collective has been fine tuning some of their quarterly tax payment process. Much smoother than before.
By User
Response from Collective· May 11, 2026
Hey there! Thanks for the feedback. We're always growing and improving our product, and we're glad to hear you loved it!
No complaints. All positive,
By Chris B.
