Cold Stone CreameryReviews of coldstonecreamery.com

The Fair Hearing score

2.5/ 5

Poor

37 reviews

Cold Stone Creamery2.5Poor

Rating distribution

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

Cold Stone Creamery is an American ice cream parlor chain.

Cold Stone Creamery (coldstonecreamery.com) has 37 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.

Showing 2 reviews with 2 stars · Clear filters

Jun 30, 2025
Shake
I ordered a shake and when I picked it up. I was a little bit depressed because when I picked up my shake, it was more like a drinking flavor water., it wasn't thick. It wasn't creamy
By Harry F.
Jan 2, 2025
Who knows where those hands where ?
While we were waiting for our order to be finished I noticed the our worker making multiple stakes of waffle bowls. The whole time I was watching him ( by the way he saw me watching him) he had no food service gloves on!!! Nor did I see any!!! I’m glad we didn’t order a waffle bowl! Who knows what else is unsanitary at this location! So not going back ! Ever! Wyomissing Reading Pa. Location.
By Lori S.