Cold Dead HandsReviews of colddeadhands.us

Customer service does not respond at all. Tracking link they send with the email that your items have been shipped doesnt work. When trying to get info on the order you have already paid for they refuse to respond. Cant say much about the products as i have nor recieved them and can not be sure i ever will. COLD DEAD HANDS IS BORDERLINE SCAM

Don't buy from this scammers! If you want to buy an item that they sell, go to wish.com or geek.com instead since they are there suppliers and a lot cheaper if you get it from them. Cold dead hands is a joke. Think before you buy.

As stated "patriotic" company, they are profiteering low quality items from Chinese companies as wish.com or geek.com and they are rejecting returns. The company Cold Dead Hands aka CDH Inc. aka Cold Dead Hands PO BOX 1018 Greenville, Texas 75403 tel. 281-940-4183 They use scam scheme with Chinese wish.com. They advertise on Facebook like "patriotic 2A supporting company" in Texas. They charging double price from US customers for the items they don't have. Then they are buying cheap stuff from wish.com or geek.com with US buyers' addresses. I found it by tracking, the item was sent from China - Building C4-C6, GLP Park Yuanou Yuanqu Suzhou Jiangsu 215121. It is address of wish/geek.com. But the company has address in Texas. I understood that this is scam. I found the same item with half price on wish.com. I immediately cancel the order. But cancelation was rejected. After one month I received it. But the item was low quality and very small size as I thought. I sent to the CDH return request, but they rejected it with degusting angry tone in email. The item is in new condition with original package and tugs. Merchant rejected return process. They don't want to fulfill their return policy. Beware! Scam! Fraud!

They have always done right by me, I've spent over $1500. They sell good products at great prices. The only negative reviews I've seen are from people who complain that their order is taking too long to deliver. Cdh has always gone out of their way with my orders to make sure I knew before placing them how long items could take, especially when the items they sell are hand made.

Cold Dead Hands is a straight scam. They sell counterfeit products and when questioned, they shut you down. Customer service? There is no service. I am one of MANY who have been swindled by this so called patriot.

This was my worst customer service experience in many years. I ordered a product that was shown as in-stock on their site. I waited several weeks, as they have a detailed message that some products may take longer to ship. After waiting the 15 business days they mentioned, I started trying to reach them. There is NO customer service number and they don't respond to either email or messages sent on their own customer service form. When you email them, they send you back a message to wait 48 hours for a response. That response never comes, so you're forced to keep writing every two days. When I finally reached the point of being disgusted with the company, I wrote them to cancel my order, as I decided to get it elsewhere. I still didn't hear back. 2 weeks later, an item similar to what I ordered showed up, but it was aluminum instead of steel (as listed on their site). I tried to reach them, but there's no way to get a hold of anybody. I tried to fight the charge with my credit card company, but the time involved to fill out forms made me decide to just cut my losses. I don't know that I've ever been as angry about an order for gun related equipment in my life. Don't EVER order from these guys, as they don't appear to stock any of the items they say they have online.

Customer service does not exist. Not even a phone number. Cheaply made products. Shipping times are excruciatingly long. You may or may not get your order. Borders on being a scam. Avoid at all cost!

Terrible. They took our money and never sent the product. When we asked for refund they said they shipped the item and it was delivered. We asked for proof of delivery and they never provided one. We filed a report with TX attorney general consumer protection unit. Also no one answers their e mails just a generic reply each time. Phone number is fake as well do not order anything from them they will rip you off.