Not really flexible enough
Not really flexible enough
By David L.
Response from Cognito Forms· Jan 8, 2024
Hi David! If you have any questions about Cognito Forms, please reach out to our support team: https://www.cognitoforms.com/supportrequest
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
476 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Easily BuildPowerful FormsCognito Forms is an easy-to-use form builder designed to power your most advanced workflows. From approvals to signatures, from payment to generated documents, engage the right people at the right time in multi-steps processes and take control of your data. Sign Up FreePowerful enough for developers, yet simple enough for novices, the visual interface gives anyone the ability to quickly gather data, automate tasks, and increase your productivity.Free Trial
Cognito Forms (cognitoforms.com) has 476 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
476 approved reviews, newest moderated first
Not really flexible enough
By David L.
Response from Cognito Forms· Jan 8, 2024
Hi David! If you have any questions about Cognito Forms, please reach out to our support team: https://www.cognitoforms.com/supportrequest
I can't download it right and the layout I tried to do wasn't what I wanted
By Konya M.
Response from Cognito Forms· Dec 28, 2023
Hi there! If you have any questions about your form layout or anything else, please get in touch with our support team: https://www.cognitoforms.com/supportrequest
Cognito Forms was the needle in a haystack that we were looking for! After searching countless sites that would help us build a custom form for our school district’s professional development event we finally found Cognito Forms and it was everything we needed and more. I love the attention to detail, down to the color, shape and font of the text on the page and buttons to being able to customize the width of each prompt. Having the opportunity to customize the images on the form with the option to add links and even show specific graphics based on selections the staff made was incredible. It made everything look so professional and polished. The custom landing page with each teacher’s PD class selections after hitting submit is an incredibly helpful feature too. It was a joy making our forms, seeing just a glimpse of what it could do, and getting to see it in action once our sign up day came. The only feature that would make our experience even better would be a simple way to have a follow up email of responses sent on a specific future date (as a reminder). We were able to set one up using a timestamp option, but a dedicated option to select a date/time for the extra copy would make things even easier. Highly recommend using for any event large or small! Having the option to limit responses by quantity was perfect for limiting sign up for sessions based on the capacity of our classrooms! We couldn’t be happier.
By Kellyclare G.
Response from Cognito Forms· Dec 28, 2023
Wow, thank you for such a kind and thoughtful review! We appreciate your feedback and we're glad to hear that your event sign-up went smoothly.
Forms look great and professional. Not so easy to find how to print. Could be easier to see.
By Amy G.
Response from Cognito Forms· Dec 28, 2023
Thank you for your review, Amy! We appreciate your feedback.
+ I´ve liked the logical expressions. - I kann not include a pdf - It will be nice if we can add more buttons for more options
By Mansour, N.
Response from Cognito Forms· Dec 28, 2023
Hi there! If you have any questions about generating PDFs or adding more action buttons to your forms, please get in touch with our support team: https://www.cognitoforms.com/supportrequest
I like the product. Had a couple issues. Since it’s web-based, it would be great if there were a warning to save if you leave the page. More importantly, it would be great if the coupon feature could be added to any form. I had to start my form over when I realized that I needed a way to discount.
By Dr Doug H.
Response from Cognito Forms· Dec 18, 2023
We appreciate your feedback!
Profesional looking forms and very easy to customize to your liking
By Alex M.
Response from Cognito Forms· Dec 18, 2023
Thank you for your kind words, Alex!
All Good Everything
By HighSky
Response from Cognito Forms· Dec 11, 2023
Thank you for the 5-star review!