CodeWeaversReviews of codeweavers.com

Bought the license to test the app for one specific software - SketchUp. Wasn't even able to install it, always getting an error in the process. Asked for refund in 10 minutes from purchase and got rejected. It's their right to keep the money, but it's really bad customer service especially when their software is useless for the purpose I bought it for.

i'm shocked that i had a non committal reply from (no name given) from code weavers on trust pilot relating to my recent complaint, offering to help me. Sad fact is i have sent them 7 emails in the last 3 months and one yesterday again, as they asked me to reach out to them. They promised to respond to customers within 24 hours which is a `LIE, as they never do. I knew emailing them, again was a waste of time and no one will bother to deal with this matter, but i though since they have confused in public to help me that may do ... i was a fool and taken for a ride again! On trust pilot they want to portray a company that cares for its customers, but this is far from the truth, as I'm a living example how this company has resorted to treating me abhorrently with no shame. its the old game, once they have had your money , they forget who you are. This sad, as i will never trust Code-weavers again, unless you want pay them upfront, but when things go wrong be prepared to write off your hard earned money, to this company. With respect they reminded me that they have been going on for 30 years ... 30 years of "conning customers" and a refusal to respond to a customer, especially when offering to help them on a public platform like Trust pilot, is indeed despicable and unprofessional. if they had any intentions of resolving and dealing with this serious matter they would have asked Trustpilot for my contact details. So this was nothing short of a wrong impression and i really would not trust this company as far as you can throw. Be careful as like me when the software does work they will avoided - most untrustworthy business in the software industry. Im tempted to write to James B Ramey the CEO, but like everything else in life, "karma' will take its course, as they have conned me for a purchase price of a software that is not working.

Contacted sales asking for a discount code, while I have included my reasoning such as USD to EUR rate is not 1:1, its actually 1 USD 0.86, so selling the software for 74 usd in the srates and 74 eur in EU is a joke. The advisor came back calling me entitled and and unreaonable. According to his title in the email, he is a National Account Exexutive... so unprofessional, so rude, so lacking the basics customers kills. Well, get back to basics: Under NO circumtances you talking to your customer like that! 2. Introduce yourself to FX rates, and price your product fairly! What a shame! Ps: your answer reeks fron entitlement, and reflects really bad manner. I would suggest to stop sending these meaningless answers, and get some CRM skills. You damaging your own brand with your behaviour.

Asked customer support for help with messed up axes values of controller sticks. They simply sent me link to article with excuses, which I could google before just in 10 seconds. I need help, not excuses. Waste of money. UPD: I have sent you exact model and setup details and you know it, because in your first sentences you wrote you don't test it. And you don't want to fix it, because your support asked me zero questions. I bet my ticket is already in resolved state.

Poor customer relationship management: Customer for over four years, every year got a notification about subscription expiring, but not last year. So I should pay 100% again for a new license/subscription/version. Got the offer of a 30% promo code (instead of 50% yearly discount). Sorry not acceptable to continue. There are alternatives available!

Tried it for compatibility with many Windows programs and games, such as Diablo4 and Cyberpunk 2077 but don't work. Reading their forum is full of people with problems and can't run many programs and games. Bad choice. stay away from this app. If you need Windows programs and games try Parallels Desktop for macOS, it's the best way.

Waste of money, the latest games take forever to be compatible with the platform software. Support messed all my games up with their poor advice.

This company is a joke. Downloaded their software. Had nothing but problems, didn't work at all as they claim. Contacted them 6 hours after purchase for a refund and they said no. blamed me for not using the triaI. My mistake for assuming you were selling a product that functioned. I could see if I used it for a month and was asking for a refund but it was 6 hours after purchase.