Extremely Comprehensive, but No ProBono
Although the report was extremely comprehensive and provided who the perpetrators were of the fraud the ProBono outcome was EXTREMELY disappointing since I was told this investigation would be ProBono. I don’t know what changed AND I REALLY needed the recovery ProBono vs having to pay a fee to recover the loss. My poverty level is below 200%. Meaning every day is a struggle. I felt my agent was irritated with me at times. From my perspective it was about what I was told to do, but apparently he didn’t remember, but still I felt his frustration towards me.
By Debbie
Response from CNC Intelligence Inc.· Dec 28, 2025
Thank you for taking the time to share your feedback. Our records show that the investigation associated with this email address was conducted on a pro bono basis, and we do not have records of any additional cases linked to the same email. If there may be any confusion or if you believe another matter is involved, we encourage you to contact us directly through our official channels so we can review it properly. For any questions or to discuss next steps, you’re welcome to reach out to our support team or schedule a consultation at schedule.cncintel.com, which allows us to address matters accurately and appropriately. We appreciate your acknowledgment of the thoroughness of the investigative work.


