Customer service experience
Interaction with customer service was good but I felt I could have had a better option to resolve my issue. Either way, my issue was resolved but it took longer.
By Martin A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
630 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CMMG is an American firearms manufacturer founded in 2002 in Fayette, Missouri, specializing in AR-15 and AR-10 rifles, pistols, and components. CMMG is widely recognized as one of the leading AR-15 manufacturers in the United States, known for combining innovation, reliability, and affordability across a broad range of platforms and calibers.CMMG holds the patent on the Radial Delayed Blowback™ (RDB) operating system, a proprietary design that significantly reduces felt recoil and enables the AR platform to reliably cycle pistol calibers including 9mm, 10mm, .45 ACP, .40 S&W, and 5.7x28mm — making CMMG a top choice for pistol-caliber carbine (PCC) enthusiasts.Product Lineup BANSHEE — Compact AR pistols and SBRs available in 18 calibers RESOLUTE — Versatile 16" rifles for home defense and range use ENDEAVOR — Long-range precision AR-10 platforms DISSENT — Buffer-free AR pistols and rifles featuring patented Compact Action technology ZEROED Suppressors — An affordable suppressor line compatible with AR-15s and most long riflesEvery CMMG firearm and suppressor is 100% made in the USA from premium materials and backed by a Lifetime Quality Guarantee.
CMMG (cmmg.com) has 630 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
630 approved reviews, newest moderated first
Interaction with customer service was good but I felt I could have had a better option to resolve my issue. Either way, my issue was resolved but it took longer.
By Martin A.
Exactly what I needed. Excellent quality. Great customer service!
By Lynn R.
Always high quality, good promotional deals, great customer service, veteran discounts. I have several platforms from CMMG and have never been disappointed.
By Larry St D.
I've purchased several products, and delivery was much faster from what's even claimed by the company (CMMG) itself. Excellent fit and finish. Out of the box perfection.
By John M.
Although your customer service appeared help helpful I had to send my upper back and that was seven weeks ago. I still haven’t seen my upper or know anything about what’s wrong with it up to sending the upper back the customer service was excellent unfortunately I still still don’t have my upper.
By Steve C.
Response from CMMG· Apr 16, 2026
Hi Steve, my apologies for the wait time as our tech support team is a bit shorthanded at the moment. The tech assigned to your ticket is expecting to be working on your upper in the next 1-2 weeks and will be in touch with updates. We really appreciate your patience despite the longer than expected lead time. Thank you
Great quality products
By Steven M.
It took too long for delivery
By Timothy
Response from CMMG· Apr 16, 2026
Hi Timothy, we appreciate the feedback! Your experience with USPS has been passed along to our shipping team as we regularly evaluate our carriers and which are preferred by our customers. Thank you
Great product I will definitely be ordering again
By Brian P.