Cloud of GoodsReviews of cloudofgoods.com

This is first time renting from the cloud, took my mom out to Butchart Garden in Victoria for mother's Day. Rented a electric wheelchair, and mom enjoyed her ride around the garden. Wheelchair was delivered in good and clean condition, person delivering wheelchair was knowledgeable and explained clearly on how to operate, also delivery and pickup time was very flexible. Will use service again when needed.

I have used Cloud of God's twice now. Am so happy with their service! Great communication and perfect delivery! Highly recommend them!!

David Randle was an excellent representative of your company! He was communicative and responsive to my needs. I couldn’t have asked for a better experience! Thank you!

This is the second time I’ve used Cloud of Goods to rent a wheelchair for my mom. This time we were traveling to Colorado for her 70th birthday and being able to rent the wheelchair enabled her to enjoy all of the activities we had planned without having to worry about being in pain or getting too tired from walking with her cane. Nick from Mobility Masters of Colorado was flexible and provided both drop off and pick up at the time we requested.

I can only give the highest praise to Cloud of Goods. Communication was excellent and delivery and pickup were made to my convenience and we're both so smooth. Thank you.

I rented a mobility scooter for a trip to Chicago for my wife who recently had a knee replaced. I paid in full and was expecting the scooter to be delivered to our hotel when we arrived. We got there and no scooter. I looked at my emails and their partner was supposed to get ahold of us to arrange the delivery which he never did I called his number, and it went to voice mail which was full, and I could not leave a message. I called cloud of good main number in Florida, and after a few different calls including them telling me they will call me back and did not. They said they were sorry but could not get us a scooter until the next day. I wasted quite a few hours between trying to get an answer from them and trying to get another scooter locally which wasn't able to do. I finally called them back and had them bring the scooter the next day. I was credited a total of $11.50 for a day on a $193 5-day rental. my wife was stuck at the hotel the first day of our 4-day trip to Chicago. I know they have not much control of their local delivery partners, but I think they could have made a better effort to make their customers happy after completely dropping the ball! I will not be using Cloud of Goods again!

After open heart surgery, I needed a recliner that stands the user all the way up. I rented a recliner from Cloud of Goods. Obviously I wasn't feeling well so I didn't research reviews before ordering. A recliner was promptly delivered but it was hard plastic with very little padding. It was too painful to use it so I called to have it picked up. I requested a refund or at least a partial refund. It cost me almost $600 for one month rental. Every time I contacted the company, I received an email that said, we will review your account and contact you within 24 hours. They never contacted me. I bought a recliner on Amazon that is appropriately padded, raises all the way to a standing position, has heat and massage, several pockets and a USB connection - for $400! I got a great recliner for less than 1 month's rental of the torture device from Cloud of Goods. Don't pay them until they deliver the item you are renting!

I rented a scooter for 3 days. At first since it was through a partner I was a little worried, but make no mistake....what an excellent service! Great communication with Puerto Rico partner Gustavo Batista. Equipment on time, in great condition. Gave me the opportunity to have a great time with my daughter and liberty of movement. Will definitely use again! Thank you!