Overall the music selection is good, Some content may not always be customer friendly
Overall the music selection is good, the one thing I would like is more control over content that may be offensive to customers.
By Bob
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
568 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Music That Matches Your Business GoalsMusic PlanLicensed, clean, ad free music for your businessManage PlanMonitor and control of all your business locationsMessaging PlanDrive branding and sales with your overhead announcementsFrom 1 to 10,000 locations at an affordable priceTRY IT FREEREQUEST A DEMO
Pandora CloudCover (cloudcovermusic.com) has 568 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 67 reviews with 4 stars · Clear filters
Overall the music selection is good, the one thing I would like is more control over content that may be offensive to customers.
By Bob
It would be great to have a couple more family friendly mixes with music from 1940s all the way to current.
By Louise
Only four stars because we find your selection a bit limited - especially the Christmas playlists.
By Catherine
Great player. I switched from traditional SiriusXM and never looking back. Provides a great mix of music for my restaurant. Plus you can control it all from your office or phone!
By Kostantinos L.
Being in quebec Canada ,It would be nice to have French Christmas music offering.
By peter
Our shop system works well. The playing is stable and the selection is ok. We'd like to be able to suggest artists that we like and have music by that artist or similar artists be played.
By Sarah
Above average, especially for the price.
By Patrick
Not sure why we can't get unlimited skips when we pay for the service. I would like to able to like sounds as well as removing them so they show up more frequently.
By Waylon