clockway.comReviews of clockway.com

DO NOT DO BUSINESS WITH THESE INDIVIDUALS. I purchased a grandfather/curio clock from this company and cancelled the order because of the constant delays in delivery. They offered a discount on the item which I accepted. After it was finely delivered it took 3 months to get it set up by a dealer here in south Florida. There are still parts missing.

Ordered a console bar cabinet in mid March 2022. They charged my CC immediately. Four months later no word on when I will receive the item. Called them multiple times and no one answers. A couple of months ago they called me to schedule delivery. Still haven’t received it! Thankfully I placed hold on the CC payment. Now their website won’t even load!!

Don't buy from this company!! It's a fraud. I'm having the same experience as the others. I ordered a curio cabinet months ago and they give me the same run around. On delivery truck, blah, blah, blah for 2 months now. I will report to my credit card it's a fraud. Damn that makes me mad!!!

If i could give zero stars i would. like so many other reviews i've seen on this site i've had the same horrible experience. bought a music clock on the 10th of april, was promised it was in stock an would ship out in 48 hours. After 4 days had passed i started emailing about the package all i got was a run around about shipping delays due to the current economic times. since than i haven't gotten a response. no return emails, have never gotten a hold of a live person when i called them an now it looks like they have gone out of business. busy signal when i call an the website has disappeared

I have a similar experience to so many others. I cant believe I was so stupid to fall into this trap. I ordered a clock on May 3 with the promise of white glove delivery in a week. Well i have heard nothing other than the full charge on my debit card. I contacted the company several times but have not received a response. Now the web site appears to have been taken down. I should have spent a few hundred extra bucks and went throuh Amazon. Stay away

I bought a curio in mid March, advertised it was in stock and ready to ship, received shipping updates for a few weeks and now nothing. I called numerous times, no call back. I have never been able to speak with anyone. I sent tracking requests, etc. With no response. Filed a complaint with the BBB and will now start the fraud process with my credit card company. For the past 2 days the website has been down and now the customer service number is constantly busy. I am beyond disgusted. I bought a curio from them about 3 years ago and it was a great experience, not sure what happened to the company. I was billed by a company called Gift Theory, now it's time to go after them as well for my refund!

If I could give zero stars , I would. Same experience as other reviewers of Clockwork.com. Paid $5400 for a bar on April 16th, received confirmation and email two days later saying item shipped. Have heard nothing for 3 weeks despite calling Customer Service number and leaving numerous voicemails and sending numerous emails. Company is a scam

As with all reviews here...terrible service, only open 4 hours a day and either email, website or call, NO way to speak to a human, they promise to call you back and they dont. I tried everything in good faith and have given them over 50 days to respond with ANYTHING. I have filed a claim with my credit card company. Big Fat Zero. Stay away.